Shipping policy
Processing
All orders are processed within 3–5 business days. Every SESSA piece is inspected and packed by hand before it ships. Orders placed on weekends or holidays begin processing the next business day. You’ll receive a confirmation email with tracking as soon as your order is on its way.
Where we ship
We currently ship to the United States and Canada. If you’re ordering from outside these regions, email hello@shopsessa.com and we’ll arrange a custom shipping quote.
Shipping rates
United States
- Orders $250 and over — Free
- Orders under $250 — $10 flat rate
Canada
- Orders $350 and over — Free
- Orders under $350 — $25 flat rate
Canadian import duties and taxes are collected on delivery and are the responsibility of the recipient. All thresholds are based on your order subtotal in USD, after discounts and before taxes.
Transit times
Transit times vary by destination and are shown at checkout. Transit time is separate from, and begins after, the 3–5 business day processing window described above.
Address accuracy
Please double-check your shipping address at checkout. We aren’t able to reroute a package once it’s with the carrier, and orders returned to us due to an incorrect or incomplete address may be subject to reshipment costs.
Lost or damaged packages
Tracking is provided on every order. If your package appears lost in transit or arrives damaged, contact hello@shopsessa.com within 48 hours of delivery so we can make it right.
Returns
For information on returns and exchanges, please see our Refund Policy.
Questions
Email hello@shopsessa.com or call (678) 656-5084.